Multi-tenant VPS and trading-tooling SaaS, run end to end — product, infrastructure, billing, and the AI agent layer. Recent work is agent and reliability engineering on a live customer base.
- Real-time customer alerting across four channels, shipped in a release that also hardened multi-tenant data isolation.
- LLM content-audit pipeline reviewed 126 customer emails, flagged compliance and consistency issues, and shipped corrections to 38 customers with zero failures.
- Trade reconciliation recovered $540K of phantom data across 7 accounts, then re-anchored portfolio P&L to the broker as source of truth.
- Re-architected the provisioning platform so a recurring class of account and allocation failures was engineered out — fewer incidents, no manual recovery.